So we drove up from Central Texas to OKC to visit Joy Rails. First things first, we were a little late for our scheduled ride so my wife called in advance and spoke with Ethan which I hope I have the correct name but he did say he was the sight supervisor. He gave us a grace period and we made it. I believe his associate that was working with him was Evan. These two gentlemen I will say have the best customer service I have ever seen and had. They made sure they accommodated all of their customers with what ever was needed. They remembered each individual families last name and the individual names of the members of the families and called us by our names, even my 5 year old grand daughter as if they have known us for years. Even though it was a scorcher outside they still managed to make the ride interesting. Make sure you purchase the pedal assist unless you're in great shape and don't mind pedaling up slight inclines. Be sure you go early in the morning during the summer months. It gets hot very fast. They do provide a complimentary umbrella to keep the sun off but anything you bring for protection helps. Sunscreen, hats, long sleeves and H2O.

The tour guide fellas were great.

This was so worth every bit of it. Tour was relaxing and Ethan and Zane were wonderful.

Ethan and Zane were amazing. Super outing.

Awesome experience! If your on the fence about weather or not to do this.. Do it! Your family will love it! Make sure you go early in the day is all I can say

Sure a fun experience my grandson was smiling the entire time

Wonderful, unique experience. Ethan and Zane were informative, helpful and made every effort to ensure a fun experience. We did not use the assist. Pedaling effort varied, there were times effort was necessary but there were also many coasting moments. Highly recommend!

Informative and well managed by the guides. Use the electric assist to have a better experience